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"North West & Central (NW&C) is the ‘Backbone of Britain’ – the economic spine linking our main cities. We connect workers with jobs, people with loved ones and goods to market."
Tim Shoveller, Managing Director, Network Rail, North West & Central Region
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National Score Card

As a company we are looking for a supply chain who can support North West & Central Region in demonstrating and achieving our Regional annual performance Targets set against the Putting Passengers First National scorecard.

There are 12 measures – some are new and some have been used before. These act as a barometer for the organisation and the supply chain. 

S​corecard measures

On the side of passengers and freight users

  1. Trains run on time 
  2. Passenger survey
  3. Freight cancellations
  4. Passenger safety

Instinctive industry leader

  1. Environmental sustainability index
  2. Effective volumes

Easy to engage with, an efficient and dependable partner

  1. Complaints handling
  2. Financial performance measure 
  3. Enhancement milestones

Proud to work for Network Rail

  1. Employee engagement
  2. Fatalities & weighted Injuries
  3. Personal accountability for safety
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