Social Performance

The railway stretches across most of Britain and impacts millions of lives. It contributes to the country’s economic and social development, bringing jobs, transport links and other benefits to local communities

Further information is available through our dedicated Social Performance Page

A number of downloads are also available including :

• Network Rail Social Performance Policy
• Network Rail Social Value Framework 2021
• Network Rail Social Value Framework Summary

Improvements to the railway help local areas develop and thrive. For example, our redevelopment of Birmingham New Street station, which reopened in 2015, contributed to record growth for the city – creating an attractive gateway and a retail destination for visitors, bringing new jobs and regenerating nearby areas.

Connecting people is about more than building the right infrastructure. Our dedicated community teams get right into the heart of communities, finding out what matters to local people, and helping to deliver positive change. Find out more about our work with communities across Britain.These teams not only work with community groups, but also help our employees to get involved. We can only achieve a caring, sustainable railway with our employees’ help, which is why we encourage them to volunteer and help fundraise for our Charity of Choice.

The Community Rail strategy is a key part of our commitment to connecting people and transforming communities.