Our Q2 2024 Lift Off Event opportunity is now live on CompeteFor, Our Lift Off initiative has recently been shortlisted for the “Supplier Collaboration and Innovation Award” by the Procurement Leaders for their World Procurement Awards 2024, demonstrating its positive impact.
The theme for this event is ‘Passenger Experience’. Heathrow is the most connected airport in the world and a significant proportion of our passengers transfer through our airport without leaving its terminals. Therefore, we want to continuously improve our passenger experience and see what our SMEs have to offer in this space, particularly when it comes to passengers who require additional support.
We are particularly interested in potential solutions relating to below areas:
• Resting and seating solutions for our departure lounges
• Solutions to enable passengers with additional needs to make independent journeys through Heathrow
• Information points (hardware) to allow interactive support through the airport journey
• Virtual walkthrough solutions that allow passengers to prepare and know what to expect from their journey through Heathrow before they arrive at the airport
• Solutions that would help to make our connecting passengers’ journey smoother